Server Management and Monitoring

AOT specialists work from multiple NOCs to offer you full life-cycle support for your IT infrastructure. Our team will monitor key components and the utilization of system resources, including server availability, utilization rate, performance and configuration. Our specialist administrators also work in real time to ensure effective functioning of your servers and to prevent any problems from occurring, which could interrupt server operations. Server management services include:

  • 24/7 administration of the server, data center using a slew of automated tools
  • Remote problem & incident management
  • Operating System upgrade & version control
  • Ensuring data consistency across master server, cluster and slaves
  • Optimize disk usage, processor usage & load balancing
  • Security and bug patch notification for the operating system
  • Performance monitoring of Internet-based infrastructure including hardware, software, OS, bandwidth & websites (collocation, automatic traffic redirection, storage replication & mirroring)
  • Alert & problem escalation to appropriate party based on agreed upon processes
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